In light of the continually evolving situation regarding Coronavirus (Covid 19), Palace Green Homes (PGH) and EC Community Housing (ECCH) would like to assure our clients that we remain fully committed to ensuring the safety of all of those with whom we work. As part of East Cambs Trading Company Ltd (ECTC) we will be working closely with East Cambs District Council (ECDC) and following advice from the government and taking all reasonable measures to protect the health and safety of our customers and staff. We will be putting in place practices that allow our business to continue with minimal disruption to all concerned.
All PGH / ECCH staff are fully committed to making sure we take every precaution is taken when attending properties from here on in and all staff will have hand sanitiser and will use this prior to entering each property and when they leave property. Anti-bacterial wipes will be provided to all staff and visitors to use.
When booking appointments all parties will be asked if they have travelled overseas in the month prior to the appointment, if they have any symptoms of Covid-19, whether they have been in contact with anyone with symptoms of Covid-19 or whether they have been advised to self-isolate. This will apply to all contractors required to visit any homes or areas supported by Palace Green Homes including properties within their latent defect period which Palace Green Homes monitor with the assistance of the main and sub-contractors.
PGH / ECCH will ask anyone who has recently travelled to other affected countries, presents any symptoms and/or is self-isolating to inform us immediately. We will then monitor the situation week by week and will update clients and the public accordingly as things change.
As stated all PGH / ECCH staff have the ability to work from home, and we have started to action this, should it be necessary we will close all offices and sites if the guidelines say, and if this is implemented keep everyone informed.